Free credit report history Lansing

The assets of these institutions total over $1.3 trillion (Link to Institutions Supervised). Please note that some institutions free credit report history Lansing are regulated by federal government agencies. Other entities may have as their primary regulator, a state other than New York State.

See Institutions not under New York State jurisdiction, for further information.

How to Make an Inquiry or File a Complaint There free credit report history Lansing are several ways to contact the Banking Department with an inquiry or complaint: by phone, fax, electronic form, e-mail or in person. By Phone Consumer Help Line Our consumer help staff speaks English, Spanish, Russian and Mandarin and can provide referrals and free credit report history Lansing answer questions you may have with regard to a financial institution or mortgage. The Consumer Help Line is open between 9:00 am and 5:00 pm free credit report history Lansing Monday through Friday.

If it seems appropriate that you file a complaint, the representative will advise you to submit a written description of the problem, along with copies (not the original documents) of any back-up materials you have. Via Electronic Consumer Assistance Form* *Use this form only if you know you have a specific complaint against a New York State chartered financial institution free credit report history Lansing such as a bank, mortgage banker or broker, budget planner, check casher or money transmitter. free credit card report

If you are not sure, or if you have a question, please use the e-mail option below.

Please note that this is not a secure Website free credit report history Lansing and that information you send via e-mail could be compromised. Therefore, if you do not wish to proceed via the Internet, please write to us instead. Consumer Help Unit New York State Banking Department One State Street New York, NY 10004-1417 Consumer free credit report history Lansing Help Unit: (212) 709-1673 New York State Banking Department 5th Floor One State Street New York, NY 10004-1417 All of the free credit report history Lansing following information is required in order for us to process your complaint (check list): If you are contacting us via e-mail, please provide your complete street and internet e-mail addresses. Please note that anonymous complaints cannot be processed.

When You Contact the Department While we try to answer as many of your questions and resolve problems over the phone when possible, it is often the case that in order to resolve an issue, we must send a copy of the written complaint to the person or firm you are complaining about therefore, the information contained in the complaint is not considered confidential. federal free credit report Resolution of complaints may require the submission of written documentation, as the Complaint Check List indicates. We will advise you if we need additional information as we process your complaint. Once the complaint package is complete, we will send you a confirmation of receipt of your complaint within five business days.

It is important to remember that the Banking Department does not act as the complainant's attorney. It also does not have the power to adjudicate or free credit report history Lansing sit in judgment over complaints. If a dispute turns on facts that do not involve a supervised entity's violation of a specific law or regulation (such as free credit report history Lansing a matter concerning a bank's exercise of internal policies or guidelines) the Banking Department may not have the authority to obtain the relief a complainant is seeking. In that case, the Banking Department will advise the complainant about other ways to pursue the complaint, such as through consulting a private attorney and/or initiating a court proceeding. Institutions not under New York State Jurisdiction The Banking Department does not have the authority to resolve complaints involving entities that are not under New York State jurisdiction. Some institutions are regulated by federal government agencies. For example, commercial banks having the word National or using the title N.A.

(national association) in their title, are organized under and subject to federal law. online free credit reports Requests for information or complaints concerning these national banks should be directed to Office of the Comptroller of Currency.

Savings banks and savings and loan associations having the word Federal in their name or which use the initials FSB (federal savings bank), FSA (federal savings association), FA (federal association) or FSLA (federal savings and loan association) are regulated by the Office of Thrift Supervision, a federal agency.